Terms of Service
Effective Date: 6/8/2025
Welcome to HeartsLinked!
These Terms of Service (“Terms”) govern your access to and use of our website, www.heartslinked.exorti.com, operated by HeartsLinked (“we,” “us,” or “our”). By visiting the site or purchasing from us, you agree to be bound by these Terms. Please read them carefully before using our site.
You must be at least 18 years old or have the consent of a legal guardian to use this site. By placing an order, you confirm that all information you provide is true, complete, and current.We reserve the right to refuse service to anyone, for any reason, at any time.
We handcraft our jewelry using natural crystals, so slight variations in color, shape, or inclusions are normal and part of what makes each piece unique. Please read all product descriptions carefully before placing an order.
We make every effort to display product images and details as accurately as possible, but we cannot guarantee that your device’s screen will reflect them perfectly.
All prices are listed in USD and are subject to change without notice. Payments are processed securely through our third-party providers (e.g., Shopify Payments, PayPal, etc.).
By completing a purchase, you authorize us to charge your payment method for the total amount, including any applicable taxes and shipping fees.
We ship worldwide. Shipping rates, delivery times, and carriers are listed at checkout and may vary by location.
We are not responsible for delays due to customs, weather, or carrier issues. Once your package has been shipped, you’ll receive a tracking number via email.
We accept returns and exchanges within 14 days of delivery, on unworn items in original condition. Due to the nature of our products, we do not accept returns on custom or personalized pieces.
Please review our Return Policy for full details.
All content on this site—including logos, images, product designs, and written material—is the property of HeartsLinked and protected under copyright and trademark laws. You may not use, reproduce, or distribute our content without written permission.
Your submission of personal information through the site is governed by our Privacy Policy. By using this site, you consent to our collection and use of information as described therein.
Violation of these Terms may result in termination of your access to our services.
HeartsLinked is not liable for any direct, indirect, incidental, or consequential damages resulting from your use of the site or purchase of our products. All items are offered “as is” and “as available.”
Our healing crystal products are intended to support wellness, not to diagnose, treat, or cure any medical conditions. Please consult a licensed healthcare provider for any health concerns.
These Terms are governed by and construed in accordance with the laws of the State of New York , United States. Any disputes shall be resolved in the courts of [Insert State or County].
We reserve the right to update, change, or replace any part of these Terms at any time. Changes will take effect immediately upon being posted to the website.
Your continued use of the site after changes are posted means you accept those changes.
For questions about these Terms, please contact us at:
📧 support@heartslinked.exorti.com
📍 HeartsLinked – Based in NYC, USA